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Terms of Service:

1. Scope


The following terms and conditions apply to all orders via our online shop.

2. Contractual partner, conclusion of contract


The purchase contract is concluded with Moba Modellbahnen.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you are placing a binding order for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after the order has been sent.

When the contract with us comes about depends on the payment method you have chosen:

Payment in advance
We accept your order by sending a declaration of acceptance in a separate email within two days, in which we give you our bank details.

PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

Cash on pickup
We accept your order by sending a declaration of acceptance in a separate email within two days.

3. Contract language, contract text storage


The language available for the conclusion of the contract is German. We save the contract text and send you the order data and our terms and conditions by email. For security reasons, the text of the contract is no longer accessible over the Internet.

4. Terms of delivery


In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers. The delivery period for goods that are ready for dispatch is 1-3 working days.
For goods that must be ordered from the manufacturer, the delivery time can be found in the product details.

Important NOTE:
The specified delivery times relate to shipping in Germany.

5. Payment


The following payment methods are generally available in our shop:

Payment in advance
If you choose to pay in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Cash on pickup
You pay the invoice amount in cash upon collection.


6. Offsetting, retention

6.1 You are only entitled to offset if your counterclaims have been legally established by a court of law or are undisputed or have been recognized by us in writing.

6.2 The customer is only authorized to assert his right of retention if his counterclaim is based on the same contractual relationship.

7. Retention of Title


The goods remain our property until full payment.

8. Transport damage


If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please notify us of the defect within 3 working days. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

9. Warranty, customer service, manufacturer's guarantee


The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product.

Customer service
You can reach our customer service for questions, complaints and complaints on working days from 9:30 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m. on the telephone number 08671-8323 and by email at schulz-modellbahnen @ t-online .de.

10. Liability


For claims based on damage caused by us, our legal representatives or vicarious agents, we are always unrestrictedly liable for injury to life, limb or health, for willful or grossly negligent breach of duty, for guarantee promises, if agreed, or insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected. Otherwise claims for damages are excluded.

11. Dispute Resolution


The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board. The general consumer arbitration board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbübers-schlichter.de is responsible.

Right of withdrawal

Right of withdrawal:


Consumers have a fourteen-day withdrawal.

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. The revocation must be sent to:

Moba model railways
Chiemgaustraße 25
84503 Altoetting


schulz-modellbahnen@t-online.de
Fax: 08671 - 84203


You can use the attached model withdrawal form (see below), which is not mandatory, however. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

You bear the direct costs of returning the goods, unless otherwise agreed.

Unless otherwise agreed, you will receive a postage stamp from us by email or, on request, by post.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Cancellation policy for services (repairs)

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must contact us

Moba model railways
Chiemgaustraße 25
84503 Altoetting

Email: schulz-modellbahnen@t-online.de

Fax: 08671 - 84203

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal


If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

If you have requested that the services should commence during the cancellation period, you have to pay us a reasonable amount that corresponds to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract Compared to the total scope of the services provided for in the contract.



Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)


- To Moba Modellbahnen Uwe Schulz, Chiemgaustraße 25, 84503 Altötting, schulz-modellbahnen@t-online.de, Fax: 08671-84203

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date



(*) Delete where inapplicable.


End of revocation

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